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FAQs

  1. Which form of payment can i utilize for my online purchase?

ANS: We gladly accept Credit and Debit cards with the Verve® and Master card® logo. If you do not have enough funds on the Credit/Debit card to cover your order, you may either may a bank transfer or pay for your order on delivery.

  1. Can i cancel or make changes to my order?

ANS: Our goal is to process and ship your order as quickly as possible. You may cancel an order at any time prior to processing by calling 234-802-752-9052. Unfortunately, we are not able to cancel orders once they have been shipped.

  1. If i place order online, how long does it take to ship?

ANS:Most of the items listed on our site are available in our Fulfillment Centers. Our goal is to deliver your package within the expected shipping time frames.

  1. If i send a gift to someone, do i get a copy of my invoice?

ANS: Invoices are sent by email and also enclosed within the package. Once your order has shipped and you wish to obtain a copy of your invoice, please feel free to email us at info@lolasnest.com.ng or call us at 234-802-752-9052. We would be more than happy to mail you a copy of your invoice. In the event that you do not want us to enclose invoice, fill the optional instruction box on the checkout page.

  1. When i place an order online, why do i need to include my email address?

ANS: An email address is requested so that after you successfully place your order, you receive an order confirmation with your order details and order number. Once your order ships, you will receive a 2nd email detailing your tracking information. lolasnet.com does not sell or share our customer’s information with any 3rd parties. Ever.